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Terms & Conditions

These Terms and Conditions (*Terms*) apply to your use of this website (*Website*) and all Sports Arena Badminton centres operated by Sports Arena Pty Ltd (sportsarena.com.au) (referred to below as *us* or *we*) and also applies to any information provided by us on this Website, and any messages sent to or from us electronically (*Online Services*) BY USING THE SITE, AND/OR BY REGISTERING WITH US, YOU SIGNIFY THAT YOU AGREE TO THESE TERMS AND CONDITIONS. We may vary these Terms at any time without notice. If you do not agree to any of the Terms, you must leave this Website and not use our Online Services.

We will endeavour to ensure that contents provided on this Website are accurate, complete and kept up-to-date and does not contain errors and omissions, however we do not warrant that, nor are we liable for the accuracy and suitability of information, contents, services, materials and products included on this Website and on linked websites.

We do not take any responsibility for the accuracy or legal compliance of any content supplied to us by any third party, or contained on any third party website linked to the Online Services. Our provision of a link or reference to any third party website or advertisements does not constitute any form of endorsement, recommendation or approval from us unless stated otherwise. Any such links are provided for convenience only and may not remain current.

DISCLAIMER FOR PERSONAL INJURY OR DEATH

IMPORTANT NOTICE

SPORTS ARENA Managements overseeing the sports centre ensures the sport facilities are well maintained so that all users can enjoy their sport safely.

Fitness and exercise equipment include the weights and weight lifting equipment, cardio machines including running machines, stationary bicycles, elliptical machines, rowing machines and any other exercise equipment found in the Sports Arena centres.

Badminton and other physical activity such as the use of the gym and cardio equipment at Sports Arena is physically challenging and carries with it risks that we cannot entirely eliminate. These include the risk of personal injury, such as trauma of being hit with a racquet by another player, hit by the shuttlecock in the eye or other sensitive body parts, muscular injuries, broken bones, sprained or twisted ankles, feet, arms, and other body parts, heart attack if you have a heart condition, injuries due to a fall such as concussion, and all other possible injuries.

  1. You must act responsibly and sensibly at all times.
  2. You must not participate if you are under the influence of alcohol, prescription drugs, or any other drugs.
  3. You must follow any safety warnings or instructions displayed or given to you by a member of staff.
  4. You must ensure that you are fit to safely participate in badminton or any sport activities permitted in this premise.
  5. You should consult your GP or medical specialists before participating in badminton or any permitted activity on this premise which involves significant physical exertion. If you have a medical condition, your participation in badminton or any permitted activity on this premise may accelerate your pre-existing condition, or cause other medical conditions to occur, that may result in harm to yourself or to other patrons.
  6. If you supply your own equipment for participating in badminton or any permitted activity on this premises, you must ensure that your equipment is fit for purpose and safe.
  7. You must use our facility, machinery, equipment, furniture, any other equipment provided by us or supplied by your own in a reasonable manner  which will not result in harm to yourself or to other patrons.

Copyright And Intellectual Property

We own or licence all copyright and other intellectual property rights in all materials used in the Online Services and all rights are reserved. You may only use, print or copy parts of this Website or information provided to you via the Online Services for personal (non-commercial) use. Any other use of the contents contained within this Website or information provided to you via the Online Services (including providing such information to any third party) is prohibited without our prior written permission. None of such content or any part of it may be reproduced in any other media.

Privacy

We respect your privacy. We only collect and store information which is necessary for the functioning of this Website and the Online Services. We may use this information for research and marketing purposes. By providing us with your personal information to be displayed on this Website you consent to the above use of your personal information by us.

Security

We do not guarantee that files or programs executed and/or downloaded from this Website or provided via the Online Services are free from viruses and other unauthorised or malicious code or corruption that could damage or interfere with data, hardware or software. We are not liable for any such damage or interference you may suffer in connection with use of the Online Services. You assume the risk and liability that may arise from using the Online Services and third-party websites. We cannot ensure the security of any information you send to us via the Internet during its transmission. Accordingly, any information you transmit in this manner will be sent at your own risk. We recommend that you do not provide us with confidential information via the Online Services unless you accept the risk that the information may be lost, corrupted, or disclosed to third parties during its transmission. We may terminate or restrict your access to any of our Online Services at any time without notice. We may modify, suspend or cancel any of the Online Services at any time.

Advertising

You agree and accept that we may display advertisements, logos, hyperlinks, banners and other promotional information on this Website. We do not endorse the content of advertisement unless stated otherwise.

Linking To Our Website

If you create a hyperlink or other form of link to any page on this Website, you acknowledge that you are responsible for all direct or indirect consequences thereof, and you indemnify us from all claims arising from or relating to the link.

Use Of Our Facilities

Cleanliness of our centre

  • No eating is allowed on the courts and please use bins provided (all off court) for the disposal of rubbish.
  • Please leave the courts clean and tidy for the next set of players to use and enjoy.

Respecting our neighbours

  • There are neighbouring businesses that are operating. Please be respectful with noise levels in the parking lots and while driving on the main street or parking on the streets.

Time on court

  • You are allowed to start 5 minutes before your booked time slots if the court is empty.
  • Please finish playing with a few minutes to spare and clear the courts to allow next set of players to start their session on time for their booking.
  • If there are no players who are waiting for the court (court is not booked) when your booked time has ended, you are allowed 5 extra minutes to wrap up play and clean up.
  • If you wish to play further you will need to book the court online or go to the service counter and book the court and pay for it.

Access

  • The centres main entrance doors will be open during our operating hours. Please refer to our website at www.sportsarena.com.au for our operating hours.
  • Our centre has security monitoring, including CCTV. Any unauthorised access will be reported to police.

Court Bookings / Rentals

All court usage must be booked and paid for before play begins, except for Sports Arena team training sessions and other special events.

Cancellation Policy

  • Please contact Sports Arena via supports@sportsarena.com.au for assistance if you are having difficulties with cancellations.
  • A minimum of 48 hours cancellation notice is required to cancel any bookings. You can cancel bookings online if it is more than 48 hours away and a full refund will be provided.
  • Once the 48 hour notice window has passed you will not be able to cancel your bookings and no refunds will be given. This policy is in place as we need at least 48 hours to resell a cancelled court.

Court Bookings

  • Sports Arena reserves the right to: Make price changes without notice. Cancel any booking at short notice. (The Centre will contact you and re-assign a different time or give a refund if deemed appropriate). Re-assign a court other than the court which has been booked specifically online or otherwise.
  • Pre-payment is required for all permanent and casual bookings.
  • Sports Arena does not take responsibility for booking conflicts. Pre-paid bookings take precedence over any booking claim. It is the client’s responsibility to provide evidence of any booking claim. Where the Centre is found to be in error, it will do its utmost to rectify the situation. However, please note that Sports Arena reserves the right to cancel any booking at short notice.
  • The use of our booking system is for individual use only and is not re-saleable.
  • Extending your booking is not free of charge. Please book any extra time you would like to play online or contact us to make the booking for you.
  • Using an extra court or courts is not free of charge. If you use extra courts you will be charged at the casual user rate for the time that you are playing.
  • Permanent bookings are allowed for a maximum of 1 year ahead of time and a minimum of 3 months ahead of time. Permanent bookings will be charged on a weekly basis for the week ahead for all the courts booked by the individual or group.
  • Cancellation policies apply to casual and permanent bookings.
  • Sports Arena members will have a discount over the casual booking rate. Please see our website for pricing details. Sports Arena reserves the right to change pricing at any time without notice.
  • Online booking payments can be made using credit cards or Visa / MasterCard labelled debit cards. Cash payments can only be accepted if you are a walk-in customer who books a court at the service counter.
  • Payment for a court(s) must be made at the time of booking. Only permanent booking customers with a credit/debit card on file can be setup for a weekly billing cycle for courts booked for the week ahead.

Equipment Rental

You can rent racquets at the Sports Arena facility.

  • You must pay for all rental equipment at the time of checking out the equipment.
  • You must return the equipment back in its original condition.
  • You will be charged for broken and unreturned equipment at the price of the equivalent new equipment as we will need to replace the equipment.
  • If you break a string while using a rental racquet, a replacement racquet will be provided at no extra charge so you can continue to enjoy playing. Sports Arena will replace the broken string of the rental racquet at its own cost